Need more time to evaluate HireVire? You can request an extension to your trial period to thoroughly test our features and make an informed decision about your subscription.
When Trial Extensions Are Granted
Our support team typically approves trial extension requests in the following situations:
You need additional time to complete thorough testing
Your team wasn't able to fully evaluate the platform during the initial trial
You're in the process of making a purchasing decision and need more time
You accidentally started your trial before you were ready to evaluate
You have specific candidates to test with our platform
How to Request a Trial Extension
Follow these steps to request an extension to your trial period:
1. Contact Our Support Team
Reach out to our support team through one of these methods:
Send an email to [email protected]
Use the chat widget in the bottom-right corner of your HireVire dashboard
Contact us through your preferred support channel
2. Provide Your Account Information
Include the following details in your request:
Your account email address
Reason for the extension request
How much additional time you need (typically 1-7 days, though longer extensions may be possible)
3. Explain Your Use Case
Briefly explain why you need more time, such as:
"I need one more day to complete testing as my company requires thorough evaluation"
"My team wasn't able to use the tool this week and we need 5-7 more days"
"I have one person's test to review and need 1-2 additional days"
"I accidentally started my trial before I was ready to evaluate"
What to Expect
Based on our support history:
Most requests are approved: Extensions typically range from 1 day to several weeks
Response time: Extensions are usually processed within a few hours
Extension length: Can range from 1 day to several months, depending on your needs
Multiple extensions: Second extensions may be more difficult to obtain
When Extensions May Be Denied
Trial extensions may not be possible if:
You've already received multiple extensions
You've already subscribed to a plan
Your account shows significant usage indicating adequate evaluation time
Alternative Options
If a trial extension isn't possible, consider these alternatives:
60-Day Money Back Guarantee: Subscribe to any plan and request a full refund within 60 days if HireVire doesn't meet your needs
Contact for Custom Plans: Reach out to discuss custom pricing or extended evaluation periods
Review our trial information to understand what happens when your trial ends
Need Help?
If you have questions about trial extensions or need assistance with your evaluation, don't hesitate to contact our support team. We're here to help you make the best decision for your hiring needs.