Send an automated rejection email to a candidate
Click into an existing job.
Click on the ⚙️ icon in the top right and choose the settings option - to view the job settings screen
In the sidebar choose "Emails"
Scroll down and enable the Rejected Applicant email template by turning the toggle switch to the ON position.
Verify the email template that will be sent out to rejected candidates.
The reply-to email address will be used as the From email address.
The company name - set in that job - will be used as the From name for the email account.
You can use magic variables in the email template by using an "@" sign
Hit Save to start using the rejection email template.
On the application details screen - now when you hit the reject button you'll see another modal window asking whether you'd like to send out the rejection email as well.
When you hit Send - the reject email is sent. Cancel on this window cancels the candidate rejection. "Edit" takes you to the Email templates section of the jobs details to edit or turn off the email.
Things to note - The reply-to email address will be used as the "From" address and the company name - set in that job - will be used as the From name for the email account for the email that is sent out.
Click on the ⚙️ icon in the top right and choose the settings option - to view the job settings screen
In the sidebar choose "Emails"
Scroll down and enable the Rejected Applicant email template by turning the toggle switch to the ON position.
Verify the email template that will be sent out to rejected candidates.
The reply-to email address will be used as the From email address.
The company name - set in that job - will be used as the From name for the email account.
You can use magic variables in the email template by using an "@" sign
Hit Save to start using the rejection email template.
On the application details screen - now when you hit the reject button you'll see another modal window asking whether you'd like to send out the rejection email as well.
When you hit Send - the reject email is sent. Cancel on this window cancels the candidate rejection. "Edit" takes you to the Email templates section of the jobs details to edit or turn off the email.
Things to note - The reply-to email address will be used as the "From" address and the company name - set in that job - will be used as the From name for the email account for the email that is sent out.
Updated on: 26/08/2024
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