This article explains how AI credits are consumed when candidates submit video or audio responses, helping you understand and plan your credit usage effectively.
How AI Credits Work for Candidate Responses
Each video or audio response submitted by a candidate consumes exactly 1 AI credit. This simple, flat-rate model applies regardless of the response length, quality, or content.
Credit Consumption Examples
Single Response
Candidate submits 1 video response = 1 credit consumed
Candidate submits 1 audio response = 1 credit consumed
Multiple Responses
Candidate submits 3 video responses = 3 credits consumed
Candidate submits 2 video + 1 audio response = 3 credits consumed
5 candidates each submit 1 response = 5 credits consumed
Response Length Does Not Affect Credits
30-second video response = 1 credit
5-minute video response = 1 credit
1-minute audio response = 1 credit
What Triggers Credit Consumption
Credits are consumed when:
A candidate successfully submits a video or audio response
The response is processed by our AI for analysis
Credits are not consumed when:
Candidates start but don't complete a response
Candidates submit text-only responses
You view or review submitted responses
Planning Your Credit Usage
To estimate your credit needs:
Count the number of video/audio questions in your assessment
Multiply by the expected number of candidates
Add a buffer for potential re-submissions
Example calculation: 3 video questions × 20 expected candidates = 60 credits needed
Managing Your Credits
Monitor your credit usage through your account management dashboard. If you're approaching your credit limit, consider:
Upgrading your plan for more credits
Reducing the number of video/audio questions
Using text-based questions as alternatives
Frequently Asked Questions
Do re-submitted responses consume additional credits?
Yes, if a candidate re-submits a video or audio response, it will consume an additional credit.
What happens if I run out of credits?
When your credit limit is reached, AI reviews will be unavailable until your credit balance is positive. You can wait for the monthly reset or purchase additional credits.